Privacy Policy

Last updated: 20 May 2026

1. INTRODUCTION

This Privacy Policy explains how AES Global (Pty) Ltd (“AES Global”, “we”, “us”, “our”) collects, uses, stores and protects your personal information when you visit our website, engage our recruitment services, or interact with us in any other way.

We are committed to protecting your privacy and complying with the Protection of Personal Information Act 4 of 2013 (“POPIA”) in South Africa, the UK Data Protection Act 2018, and the EU General Data Protection Regulation (“GDPR”) where applicable.

2. WHO WE ARE

AES Global (Pty) Ltd
22 Jarvis Street, De Waterkant, Cape Town, 8001, South Africa
Email: info@aesglobal.io
Phone: +27 21 201 7100

We act as both a Responsible Party (Data Controller) and Operator (Data Processor) depending on the context of our engagement with you.

3. WHAT PERSONAL INFORMATION WE COLLECT

We collect the following types of personal information:

For candidates:
– Full name, contact details (email, phone, address)
– CV, work history, qualifications and references
– LinkedIn profile and other publicly available professional information
– Right to work documentation
– Salary expectations and preferences
– Interview feedback and assessments

For clients:
– Name, job title, company, contact details
– Hiring requirements and role briefs
– Commercial information related to placements

For website visitors:
– IP address, browser type, device information
– Pages visited and time spent on the site
– Cookies and analytics data (see Cookies section below)

4. HOW WE COLLECT YOUR INFORMATION

We collect personal information in the following ways:
– Directly from you (e.g. via our website forms, email, phone or LinkedIn)
– From public professional sources such as LinkedIn, GitHub or job boards
– From referrals and recommendations
– Through cookies and analytics on our website
– From third party tools we use including HubSpot (CRM), Apollo (outreach), Instantly (email), ContactOut (contact data) and MIE (background screening)

5. WHY WE COLLECT YOUR INFORMATION

We use your personal information for the following purposes:
– To deliver recruitment and talent acquisition services
– To match candidates with suitable roles
– To contact you regarding opportunities, applications or services
– To share candidate information with prospective employers
– To carry out background and reference checks (with your consent)
– To send marketing communications (where you have opted in)
– To improve our website and services
– To comply with our legal and regulatory obligations

6. LEGAL BASIS FOR PROCESSING

Under GDPR and POPIA, we rely on the following legal grounds to process your personal information:
– Consent (where you have explicitly agreed)
– Contractual necessity (to fulfil our recruitment services)
– Legitimate interest (to operate our business, market our services and improve our offering)
– Legal obligation (where required by law)

7. WHO WE SHARE YOUR INFORMATION WITH

We may share your personal information with:
– Prospective employers (clients) where you are being considered for a role
– Background screening providers (e.g. MIE) where required and with your consent
– Service providers and software platforms we use to run our business (HubSpot, Apollo, Instantly, ContactOut, Google Workspace, Slack)
– Legal, regulatory or government bodies where required by law

We do not sell your personal information to any third party.

8. INTERNATIONAL DATA TRANSFERS

As AES Global operates across South Africa, the UK and Europe, your personal information may be transferred outside your country of residence. Where this happens, we ensure appropriate safeguards are in place, including standard contractual clauses and compliance with POPIA and GDPR cross-border transfer rules.

9. HOW LONG WE KEEP YOUR INFORMATION

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy. Typical retention periods include:
– Candidate records: up to 7 years from last contact
– Client records: up to 7 years from end of engagement
– Marketing data: until consent is withdrawn
– Website analytics: 26 months

You may request earlier deletion at any time (see Your Rights below).

10. YOUR RIGHTS

You have the following rights under POPIA and GDPR:
– To access the personal information we hold about you
– To request correction of inaccurate or incomplete information
– To request deletion of your personal information (right to be forgotten)
– To object to or restrict our processing of your information
– To withdraw consent at any time
– To request a copy of your data in a portable format
– To lodge a complaint with the Information Regulator (South Africa) or the Information Commissioner’s Office (UK)

To exercise any of these rights, please contact us at info@aesglobal.io.

11. COOKIES

Our website uses cookies to improve your experience and analyse traffic. Cookies are small text files stored on your device. We use:
– Essential cookies (required for the site to function)
– Analytics cookies (to understand how visitors use the site)
– Marketing cookies (to deliver relevant content)

You can disable cookies through your browser settings at any time. Doing so may affect website functionality.

12. DATA SECURITY

We take reasonable technical and organisational measures to protect your personal information, including:
– Secure cloud storage with encryption
– Access controls and authentication
– Regular security reviews
– Staff training on data protection

While we strive to protect your information, no system is completely secure. If a data breach occurs, we will notify you and the relevant authorities as required by law.

13. CHILDREN’S PRIVACY

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the date of the last update.

15. CONTACT US

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

AES Global (Pty) Ltd
22 Jarvis Street, De Waterkant, Cape Town, 8001, South Africa
Email: info@aesglobal.io
Phone: +27 21 201 7100

You also have the right to lodge a complaint with the relevant data protection authority:
– South Africa: Information Regulator (https://inforegulator.org.za)
– United Kingdom: Information Commissioner’s Office (https://ico.org.uk)
– European Union: Your local data protection authority