Cloud Presales

The Company:

A global telecommunications provider operating in markets across Africa and the rest of the world is looking for a Cloud Presales Architect. The company has been providing ordinary South Africans with excellent services and values the individual contributions of its team members. Candidates can expect to form part of an elite team operating at the cutting edge of their relevant technologies. 

The Role:

• Collaborate with Sales, Account Management, and Service Delivery teams to create solutions that meet customers’ needs.
• Develop technical solutions to address customer requirements, balancing business returns and client value.
• Contribute to the development, analysis, and review of Cloud Products and Services roadmaps to ensure alignment with client needs.
• Take charge of the technical relationship with customers, offering prescriptive guidance on security, cost, performance, reliability, operational efficiency, and best-practice architectures.
• Create pre-sales architecture specific to Cloud products, within approved operational limits and product specifications.
• Deliver technical presentations and demonstrations of Cloud Products and Services to prospective and existing clients.
• Lead the design and construction of custom elements of the solution to meet client business requirements.
• Provide pre-sales technical support and expertise, examining client infrastructure, architecture, system capabilities, and business challenges.
• Take ownership of the proposed Cloud solution and transition the implementation to the Delivery team.
• Collaborate with Cloud Products and Alliances teams to utilise partnerships for complex solutions outside of the organisation’s expertise.
• Interface with customers to discuss their cloud planning activities and influence their cloud strategy, enabling their digital transformation.
• Work with Cloud Enterprise Architect to design the best solutions for maximum customer value.
• Contribute to account management plans and go-to-market plays for all clients across segments and regions.
• Work with sales specialists and account managers to identify, develop, and close important sales opportunities.
• Collaborate with sales specialists and account managers to understand customers’ business challenges and propose outcomes that lead to professional services engagement.
• Build and maintain continuous technical relationships with corporate customers and partners to ensure high satisfaction levels.
• Develop high-quality technical responses to RFPs/RFQs/RFIs that meet customer requirements in a timely manner and provide support in presenting solutions.
• Provide technical input on pricing for tenders and proposals.
• Maintain visibility of forecasting and sales pipeline to influence potential deals.

Experience:

• Holds a minimum of a 3-year diploma, preferably in an ICT discipline.
• Fluent in the language of the country and has basic command of English
• Has at least 2 years of experience in a business solutions pre-sales environment, working with clients.
• Possesses a thorough understanding of cloud computing products and services.
• Has experience in providing telecom solutions to senior stakeholders in large enterprise client accounts.
• Has worked in a medium-sized organisation.