Location: | Cape Town |
Seniority level: | Senior |
Experience: | 6 years |
Remuneration: | R62 500.00 Maximum |
Remuneration type: | Salary |
Remuneration frequency: | Per Month |
Benefits: | Training Opportunities, Hybrid Work Model, |
The Company:
A South African based business solutions organisation offering a variety of products and services to their clients is looking for a Global IT Service Desk Manager. The organisation holds values of kindness, ownership, ethics and teamwork. Candidates can expect to work with a diverse global team that has been in operation for around 20 years, and has received both local and global recognition.
The Role:
- Organise processes and procedures for a team to follow.
- Ensure clients’ needs are met.
- Understand clients’ needs.
- Identify avenues for improvement.
- Problem solve.
- Take input from tech experts.
Experience:
- ITIL Qualification.
- 6 or more years or experience.
- Ground up understanding of tech.