IOT Presales Architect

The Company:

A global telecommunications provider operating in markets across Africa and the rest of the world is looking for a Presales Solutions Architect. The company has been providing ordinary South Africans with excellent services and values the individual contributions of its team members. Candidates can expect to form part of an elite team operating at the cutting edge of their relevant technologies. 

The Role:

• Collaborate closely with Sales, Account Management, and Service Delivery teams to design technical solutions and architectures that align with customers’ business requirements.
• Conceptualize and design technical solutions to address customer requirements, ensuring a balance between business returns and value to clients.
• Contribute to the development, review, and analysis of IoT products and services roadmaps to ensure alignment with client requirements.
• Lead the development and delivery of customised use-case demonstrations and proof-of-concept initiatives.
• Act as the technical point of contact for customers and provide guidance on security, cost, performance, reliability, operational efficiency, and best-practice architectures.
• Design pre-sales architecture for IoT products within approved operational limits, adhering to product specifications.
• Deliver technical presentations and demonstrations to both existing and potential clients, explaining IoT product and services offerings.
• Lead the technical design and build of custom solution elements to meet client business requirements.
• Provide pre-sales technical support and expertise in response to client requirements by examining their infrastructure, architecture, system capabilities, and business challenges.
• Own the proposed IoT solution and transition the implementation to the Delivery team.
• Work with IoT Products and Alliances teams to leverage partnerships for complex solutions outside of the organisation’s expertise.
• Provide solution training to the internal commercial team, customers, partners, and resellers to transfer IoT product knowledge.
• Act as a trusted technology advisor, engaging with customers, partners, and resellers.
• Provide input into account management plans and go-to-market plays for all clients across segments and regions.
• Identify, develop, and close key sales opportunities with the help of sales specialists and account managers.
• Collaborate with sales specialists and account managers to understand customers’ business challenges and pre-qualify a set of outcomes that would result in a formal professional services engagement.
• Build and maintain continuous technical relationships within corporate customers and partners to ensure high levels of satisfaction.
• Develop high-quality technical responses to RFPs/RFQs/RFIs that meet customer requirements in a timely manner and deliver all technical tender requirements.
• Provide technical input on pricing for tenders and proposals.
• Maintain visibility of forecasting and sales pipeline to influence potential deals.

Experience:

• Possess a diploma in an ICT discipline with a minimum duration of 3 years.
• Fluent in the country’s language with basic knowledge of English.
• Have a minimum of 2 years’ work experience in a pre-sales environment for business solutions catering to clients.
• Possess a comprehensive knowledge of Telemetry, Internet of Things (IoT), or Industrial Internet of Things (IIoT).
• Have experience in providing Telecom solutions to senior stakeholders within large enterprise clients.
• Worked in a medium-sized organisation.